One of the most profitable areas of business must be the offshore oil & gas sector. Although, players in this niche like Shell have millions of dollars to spend, they still stick to using the helicopter for offshore transfer purposes. However, it is obvious that the offshore access system, also known as the heave compensated gangway, is much safer and reliable than the helicopter or the Windcat Workboat. The purpose of this article is to describe what offshore access providing firms should do to force a breakthrough in the industry and how the business can be revolutionized by a much better alternative.
The offshore access industry has a relatively conservative clientele. Moreover, it is very hard to build a brand and become well-known in the market. This is mainly because the clients are big multinationals, such as Shell or BP. When a provider of a heave compensated gangway serves one department of such a client, this does not automatically mean that the whole company will know about this offshore access firm and the services they are providing. Therefore, it can be argued that the forces for change are external to the companies. In order to get a foot in the door of the market, effective and persistent marketing efforts are needed.
However, most companies offering the heave compensated gangway currently have no separate marketing department at all. Up till now, all promotional efforts were performed by employees in different departments not specialized in such activities. In order to force a breakthrough in the market, marketing efforts should become more structured, and the ideal way to do this is by creating a distinct marketing department.
As identified in research, the core problem is that clients of the most lucrative market segment to serve, the offshore oil & gas industry, stick to the helicopter as a method of transporting personnel offshore. However, the differentiated offshore access system that companies like Ampelmann offer is safer, more reliable and cost efficient in use. It is important that potential clients in the offshore oil & gas industry come to know the existence of this method of transferring personnel on sea and more important: The benefits of using this method.
However, the real challenge lies in generating enough demand to have all systems leased out to clients. Past projects and the fact that the current six systems are operational all the time proves that there is certainly a demand for this system. In order to have all systems operational, the heave compensated gangway should be known in the market as a reliable substitute for the helicopter by then. A strong marketing department, therefore, will be indispensable in the future.

